Managed IT Services

Tabush Group provides managed IT services for professional firms in New York, Boston, Washington, D.C., and across the country. Our managed IT services cover 24x7x365 monitoring, security, and cloud, and every client gets a dedicated client manager who acts as your virtual CTO. 

IT is intrinsic to the operation of your business. You need reliable, secure, and trustworthy IT to be successful. The wrong IT will hinder your productivity and growth and may even expose your company to unnecessary risk. You need more than an IT provider – you need a strategic partner that will support your business goals.

cropped-shot-of-businessman-in-formal-suit-sitting-2024-11-17-10-21-03-utc

Why Choose Tabush Group For Managed IT Services?

Tabush Group has been partnering with companies in the fields of law, accounting, finance, real estate, construction, and more for 25 years, providing full-service, enterprise-level IT so that your business always remains secure and accessible. We take a comprehensive approach to ensure the right solutions are implemented to meet your firm’s needs and support your productivity.

Our Managed IT Services offer your firm the flexibility to customize your services, scaling up or down as your needs evolve, so your firm is never stuck paying for unnecessary services. We can serve as your entire IT department or as a supplement to your in-house team, so that you never have to worry about your IT.

What Our Managed IT Plan Includes

SLA Response Time Promise

Our Service Level Agreement (SLA) establishes clear response time expectations, so your team knows what to expect when IT support is needed.

24x7x365
Monitoring

Continuous monitoring of your IT systems helps identify potential performance and security issues early, reducing disruptions to daily operations.

On-Site Support
Available

When an issue requires hands-on assistance, our IT specialists are available to provide on-site support at eligible locations.

After-Hours Support for Business-Critical Issues

Access IT support outside regular business hours for critical technology issues that could disrupt your company's operations.

AMP 
Automation

Our Advanced Management Platform (AMP) uses automation to monitor systems, streamline routine IT tasks, and help address potential issues before they affect productivity.

Premium Security
Suite

Protect your business with layered cybersecurity measures, including threat monitoring, anti-malware protection, security updates, and tools designed to safeguard sensitive data.

Scheduled
Maintenance/Audits

Regularly scheduled system maintenance, updates, and IT audits help identify vulnerabilities, maintain performance, and keep your technology aligned with business needs.

Managed IT Services by Industry

Every industry has its own technology requirements, security concerns, and daily workflows. Tabush Group provides managed IT services tailored to how your business operates, helping your team stay connected, productive, and secure.

Law Firms

Keep your legal team working efficiently with IT support built around practice management software, document management systems, secure remote access, and the confidentiality of sensitive client information.

Accounting Firms

Support your accounting team through tax-season demands and everyday operations with reliable IT services for CPA software, secure file sharing, and the protection of sensitive financial data.

Financial Firms

Support investment, wealth management, and financial advisory teams with security-focused managed IT services, cloud solutions, and technology that accommodates regulatory requirements and sensitive client information.

Real Estate Firms

Keep agents and back-office teams connected with secure access to transaction management platforms, document sharing, and essential business applications, whether they're in the office or working remotely.

Construction Companies

Connect your office and jobsite teams with dependable IT support for project management software, file sharing, remote access, and the technology needed to coordinate projects across multiple locations.

Managed IT vs. Co-Managed IT Services: What's the Difference?

Choosing between managed IT and co-managed IT services depends on your company's existing IT resources and support needs. Tabush Group offers both options, providing comprehensive IT management for businesses that want to outsource their technology needs and supplemental support for companies with an internal IT team.

  Managed IT Services Co-Managed IT Services
IT Management Fully managed by Tabush Group Shared with your internal IT team
Internal IT Team Not required Existing IT team required
IT Support Comprehensive day-to-day IT support Supplemental support and expertise
Cybersecurity Ongoing security management Additional security tools and expertise
Monitoring & Maintenance Managed by Tabush Group Shared based on selected services
Best For Businesses outsourcing their IT Businesses expanding internal IT capabilities

Advisory & Support Services

Tech Support

Our dedicated support team is accessible during business hours via our Client Portal, phone, and email to address your IT needs and provide assistance. We also have on-site support availability and after-hours accessibility to resolve business-critical issues outside of our normal support hours.

Strategic and Operational Partnership

Each client is paired with a dedicated client manager who serves as your virtual CTO, learning your business inside and out, offering expert guidance and proactive strategies to align your IT investments with your business goals for maximum efficiency and growth. 

Multi-Layered Security Suite

Cybersecurity is at the forefront of everything we do. By implementing best practices, patch management, anti-malware, secure DNS, monitoring, and audits, we deliver robust protection for your systems and data. Our proactive approach minimizes common IT and security issues, reducing disruptions and keeping your business running smoothly.
To further strengthen your defenses and combat the ever-evolving cyber threat landscape, Tabush Group provides a comprehensive set of Premium Defense Services spanning 5 critical areas: Education, Cloud, Perimeters, Endpoints, and Policy. This includes:

  • Multi-factor authentication (MFA) support and management
  • User awareness training, testing, and reporting
  • Domain fraud protection
  • Real-time multi-tier URL protection
  • Email content warning and spoof protection
  • Email attachment sandboxing
  • Spear phishing protection using artificial intelligence (AI)
  • Network perimeter monitoring and testing
  • Documentation for cybersecurity insurance policies
  • Cybersecurity compliance assistance
Guardian Updated

Guardian Security Operations Center as a Service (SOCaaS)

Guardian SOCaaS leverages the power of people, processes, and technology to quickly detect and remediate vulnerabilities, ensuring a proactive approach to cybersecurity.

Our comprehensive, layered security defense, combined with real-time threat intelligence, identifies and responds to threats around the clock, without the need for your intervention, protecting your business-critical operations and valuable data. With 24x7x365 monitoring and detection, Guardian mitigates security vulnerabilities and helps your company meet many regulatory and compliance requirements.

Secure & Scalable Managed IT Services

oui--app-users-roles

Cybersecurity Awareness Training

 To help reduce the risks of a breach to your firm, we offer quarterly cybersecurity awareness training to all of our clients. We review IT best practices and review real-world examples of common threats, such as phishing and social engineering. Beyond training, we conduct end-user testing and deliver quarterly reports that detail key security metrics, ensuring a comprehensive approach to your firm’s cybersecurity. 

proractive-strategic-guidance

24x7x365 Monitoring

 Our 24x7x365 monitoring and advanced management platform automation help us detect and prevent IT and security issues, resulting in fewer interruptions for your company. We rapidly deploy resources and respond immediately to address any issues that arise. 

reporting-transparency

Scalability

 With Tabush Group, you can tailor our Managed IT Services to match your business needs and seamlessly scale up or down as those needs change. This flexibility ensures your firm is always equipped to adapt and grow without limitations. 

FAQs

What do managed IT services include?
Managed IT services include ongoing technology support, 24/7 system monitoring, cybersecurity, network maintenance, and strategic IT planning. Tabush Group also provides help desk assistance, scheduled maintenance, on-site support availability, and after-hours support for business-critical issues.
What is the difference between managed IT and co-managed IT services?
Managed IT services allow businesses to outsource their entire IT function to a provider like Tabush Group. Co-managed IT services supplement an existing internal IT team with additional expertise, monitoring, security, and support while the internal team retains day-to-day control.
Which industries does Tabush Group provide managed IT services for?
Tabush Group provides managed IT services for professional service firms and businesses, including law firms, accounting firms, financial services companies, real estate firms, and construction companies. Our solutions accommodate each organization's technology requirements, security needs, and daily operations.
Where does Tabush Group offer on-site IT support?
Tabush Group offers on-site IT support across the country, with offices in Manhattan and Quincy, Massachusetts. We also provide remote IT support to businesses throughout the United States. Contact our team to confirm on-site availability for your location.
How does onboarding work when switching to Tabush Group's managed IT services?
Onboarding begins with understanding your business, existing IT environment, and support requirements. From there, Tabush Group works with your team to plan the transition, establish support processes, and align ongoing IT management with your business needs.

What Our Clients Have To Say About Tabush Group

 

jones-keller

“I know that Tabush Group is going to provide the support that we need in order to provide stellar service to our own clients”

- Jan Adie Firm Administrator, Jones Kelleher

shaman

“The professional and attentive service my team receives from Tabush Group’s team has positively impacted our business”

- Steven Hirth Founder & Principal, S.H. Hirth & Associates

Schulten,-Ward,-Turner-&-Weiss

“We felt lost in the crowd with our previous IT partner. With Tabush Group, we feel like we matter and it's very refreshing to have someone that cares about us”

- Kristi Smith COO, Schulten, Ward, Turner & Weiss

Sugarman

“Tabush Group understood our needs, including having a cloud solution that fit our requirements and a support team available to address any issues. They had everything we were looking for.”

- Janice Hayes Firm Administrator, Sugarman

jones-keller

“I know that Tabush Group is going to provide the support that we need in order to provide stellar service to our own clients”

- Jan Adie Firm Administrator, Jones Kelleher

shaman

“The professional and attentive service my team receives from Tabush Group’s team has positively impacted our business”

- Steven Hirth Founder & Principal, S.H. Hirth & Associates

Schulten,-Ward,-Turner-&-Weiss

“We felt lost in the crowd with our previous IT partner. With Tabush Group, we feel like we matter and it's very refreshing to have someone that cares about us”

- Kristi Smith COO, Schulten, Ward, Turner & Weiss

Sugarman

“Tabush Group understood our needs, including having a cloud solution that fit our requirements and a support team available to address any issues. They had everything we were looking for.”

- Janice Hayes Firm Administrator, Sugarman