Boxtop Delivers Seamless Accessibility and Enhanced Security for a New Jersey Law Firm

Stein Saks, PLLC, a consumer protection law firm with offices in Hackensack, NJ, and Cedarhurst, NY, began working with Tabush Group in August 2023 for Managed IT Services. They expanded to the Boxtop cloud in 2025.

Before Boxtop, Stein Saks Experienced:

• Unreliable Accessibility: Stein Saks’s network was down for a period of time, affecting their entire team, including remote staff who were reliant upon on-premise servers to do their work.
• Lack of IT Clarity and Support: Without a clear plan or timeline from their previous provider, Stein Saks struggled to get their operations online and their team back to work.
• Hardware and Maintenance Costs: Their traditional server setup resulted in regular replacement costs, complex onboarding processes, and challenges for remote employees who required reliable and secure access to do their jobs.

With Boxtop, Stein Saks Gained:

• Reliable Accessibility for All Staff: Regardless of their location, Stein Sak’s attorneys and staff can securely access their desktops, files, and data.
• Peace of Mind with Enhanced Cybersecurity: Boxtop includes robust cybersecurity, monitoring, and stable infrastructure, allowing the firm to focus on its clients without worrying about vulnerabilities.
• Simplified IT Operations: With Boxtop, new hires are quickly and easily onboarded. Instead of purchasing costly new hardware with a long onboarding process, Stein Saks simply adds new users to Boxtop.

Challenges

As Stein Saks grew, their traditional IT setup could no longer keep pace. Attorneys and staff, especially when working outside the office, struggled with access issues tied to a legacy server that had become unreliable. The tipping point came when their systems went offline, leaving the team unable to work. Their previous provider did not have a clear path back, and Stein Saks was unsure when they'd be fully operational again. With time-sensitive legal issues at stake, the firm needed immediate and expert IT support. That's when they reached out to Tabush Group.

Approach

Yaakov Saks, Partner at Stein Saks, already knew Eli Sabo, Director of Client Management at Tabush Group, and turned to him for help. Tabush Group stepped in to stabilize the firm’s IT and restore day-to-day operations. “Tabush Group got us back up and running,” recalls Yaakov. “I can’t recall a time when we weren’t running smoothly.”

Initially, the focus was on getting the firm operational again, but then the conversation turned to building a long-term and sustainable solution. The team at Stein Saks recognized that continuing to maintain physical servers meant regular hardware replacements, application installations, costly onboarding for new hires, and limitations to remote access.

Boxtop, Tabush Group’s virtual cloud desktop solution, offered a better way; a way that other firms were already operating successfully on. “We liked that it’s a system being successfully managed by Tabush Group for a lot of other firms,” says Yaakov. “That gave us confidence. It wasn’t something experimental, it was proven to work.”
.

Results

The transition to Boxtop was efficient and easy. “We’ve gone through a lot of IT providers and iterations over the years, so I was nervous,” Yaakov says. “But the cutover happened over a weekend, and by Monday, everyone was logged in and back to work. I was impressed by the speed and how smooth the transition was.”

Since switching to Boxtop, Stein Saks has seen a significant improvement in stability, accessibility, and security. The most immediate and noticeable change: no more downtime. Even during a recent power outage at one of their offices, attorneys and staff continued to work from home using Boxtop, uninterrupted. In the past, an outage would have brought the entire firm to a halt until the power and local server came back online.

Boxtop also eliminated the many hidden costs and inefficiencies of the firm’s previous IT model. “Every time we added someone, we had to buy a new computer, install all the apps, and configure everything from scratch,” Yaakov explains. “Now we just add them to Boxtop and it’s already set up and ready to go.” The simplified onboarding process has saved time, reduced overhead, and made it easier to scale up and down.

Cybersecurity remains a top priority for the firm, and Boxtop delivers. “We value security the most because we handle sensitive client data, so knowing that our systems are secure is non-negotiable,” says Yaakov. “With Boxtop, security is not something we need to worry about.” The firm also found peace of mind in the fact that Boxtop is a proven, actively managed platform used by many other law firms, giving them confidence that their system is stable, secure, and built to support their business goals.

The transition to Boxtop has freed the team from the limitations of physical servers. Without the need to manage, maintain, or replace aging hardware every few years, the firm has adopted a more accessible, secure, and scalable IT model. Whether in the office, at home, or on the go, their attorneys and staff can now access their desktops, applications, and data securely and seamlessly.
.