Tabush Group provides IT Support Services built around one idea: you shouldn't have to worry about your technology. We handle the day-to-day help desk calls, the behind-the-scenes monitoring, and even the big-picture strategy — so your team can stay focused on the work that impacts your clients and actually grows your business.
For nearly 25 years, we've been partnering with small to midsize professional organizations across industries like law, finance, accounting, real estate, construction, and not-for-profit. Whether you need full-service IT or a trusted partner to work alongside your existing team, our IT Support Services and Strategic Advisory are designed to keep your operations simple, secure, and accessible.
Managed IT Support Services take the burden of technology off your plate. Rather than reacting to problems after they've already disrupted your day, our team monitors your systems around the clock, catches issues before they escalate, and keeps your infrastructure running the way it should.
Every client works with a dedicated client manager who learns your business inside and out. We're not a rotating cast of anonymous technicians — we're a partner who knows your environment, your people, and your goals. That relationship is the difference between IT support that just fixes tickets and IT support that actually moves your business forward.
Our Managed IT Support Services cover the full spectrum: help desk, remote monitoring, maintenance, cybersecurity, and strategic advisory, and even on-site visits when your business requires it. And, our services scale when your needs change.
Your team gets direct access to experienced engineers via phone, email, and our client portal. Most issues are resolved on first contact. Our help desk operates 7 AM–8 PM ET weekdays, with after-hours coverage for business-critical issues. Beyond break-fix, we handle change requests, onboarding/offboarding, login issues, software needs, account administration, and more.
Every client has a dedicated client manager who acts as your virtual CTO. They take the time to understand your business so that they can deliver proactive IT strategy and recommendations to better leverage your IT and align your technology investments with your long-term goals.
Most IT issues require fast, knowledgeable remote access rather than a physical visit. Behind the scenes, we run 24/7/365 monitoring on your network, endpoints, and cloud services. Our Guardian SOCaaS keeps eyes on your environment around the clock, detecting suspicious activity and responding to threats before they become incidents.
The behind-the-scenes work that keeps your systems healthy: patch management, software updates, hardware lifecycle planning, backup verification, and regular health checks. Our proactive maintenance catches vulnerabilities and performance bottlenecks before they cause problems.
IT support isn't only about fixing what's broken today. It's about making sure your technology positions you for where you want to be next year and beyond. Your dedicated client manager functions as your virtual CTO (vCTO)—built into how we work with every client.
Dedicated Client Manager: Your single point of accountability for everything IT-related. They attend your planning meetings, understand your budget, and advocate for your interests when evaluating tools or vendors—senior-level expertise without the six-figure salary.
IT Roadmap Planning: Your vCTO works with leadership to align technology investments with business goals—budgeting for hardware refreshes, planning cloud migrations, and evaluating tools against your actual workflow.
Quarterly Reporting: Comprehensive reports covering support ticket summaries, user security testing and education, licensing, and overall security posture—working documents that drive real conversations about what comes next.
“I know that Tabush Group is going to provide the support that we need in order to provide stellar service to our own clients”
- Jan Adie Firm Administrator, Jones Kelleher
“The professional and attentive service my team receives from Tabush Group’s team has positively impacted our business”
- Steven Hirth Founder & Principal, S.H. Hirth & Associates
“We felt lost in the crowd with our previous IT partner. With Tabush Group, we feel like we matter and it's very refreshing to have someone that cares about us”
- Kristi Smith COO, Schulten, Ward, Turner & Weiss
“Tabush Group understood our needs, including having a cloud solution that fit our requirements and a support team available to address any issues. They had everything we were looking for.”
- Janice Hayes Firm Administrator, Sugarman
“I know that Tabush Group is going to provide the support that we need in order to provide stellar service to our own clients”
- Jan Adie Firm Administrator, Jones Kelleher
“The professional and attentive service my team receives from Tabush Group’s team has positively impacted our business”
- Steven Hirth Founder & Principal, S.H. Hirth & Associates
“We felt lost in the crowd with our previous IT partner. With Tabush Group, we feel like we matter and it's very refreshing to have someone that cares about us”
- Kristi Smith COO, Schulten, Ward, Turner & Weiss
“Tabush Group understood our needs, including having a cloud solution that fit our requirements and a support team available to address any issues. They had everything we were looking for.”
- Janice Hayes Firm Administrator, Sugarman
Our Client Portal puts everything users need in one place and provides greater transparency for leadership about everything we do to support your firm. The Client Portal enables you to submit or update IT requests, find training materials, view our Status Page, and more.
Security is a shared responsibility that starts with each individual. We provide ongoing testing, in-depth reporting, and quarterly cybersecurity live training to help your team recognize threats like phishing and social engineering.
Beyond daily support, our technicians and engineers can handle major IT initiatives, including system upgrades, implementations, and relocations, ensuring your infrastructure scales with your business.
Boxtop is an innovative cloud workspace-as-a-service solution, designed specifically for small and midsize law firms. It delivers all of your organization's IT needs, allowing firm owners and managers to focus on growing their practice. Boxtop includes full client service and end-to-end network support, along with virtual desktops, cloud infrastructure, storage, backups, security, and unlimited tech support.
After serving hundreds of small and midsize firms for more than 15 years, learning their IT needs, and providing them with the best, though sometimes complex, IT solution for their firm, we thought there had to be a more simple way to deliver IT: one that would allow lawyers to focus on practicing law and managing their firm, rather than thinking about IT upgrades, remote accessibility, security, backup, or business continuity.
The cloud inherently provides all of these benefits, and there were some law firms who were starting to take advantage of it by moving one or a few applications to the cloud. We wanted to take full advantage of the cloud and further simplify IT for our clients. Rather than just move applications, we wanted to move the entire IT function to the cloud. And so, Boxtop was born.
Boxtop virtual desktops and data are stored in our own private cloud, which we’ve owned and operated since 2003.
Boxtop is designed to deliver the fastest virtual desktops.
Cyber threats do not keep business hours, and neither do we. Guardian SOCaaS offers a proactive approach to cybersecurity, combining expert people, proven processes, and advanced technology to monitor, detect, and remediate threats 24/7/365, before they impact your firm.
Our comprehensive, multi-layered security defense, powered by real-time threat intelligence, works behind the scenes without requiring your intervention, ensuring your business-critical operations run smoothly and your sensitive data remains protected at all times. Guardian adheres to the highest compliance standards, including SOC 2, HIPAA, and GDPR, giving you confidence in both your security and regulatory posture.
We've spent more than two decades learning the specific challenges, compliance requirements, and workflow demands of the industries we serve and currently serve firms across 29 states. That specialization shapes how we build solutions, train our team, and prioritize your needs.
Law firms handle some of the most sensitive data in any industry. Between client confidentiality obligations, ethical rules around data security, and the growing wave of state-level cybersecurity regulations, the stakes for getting IT wrong are enormous. Our IT services for law firms address all of it — from document management system support to the compliance frameworks that keep your firm in good standing. We're active members of several industry associations, including several regional Association of Legal Administrators (ALA) chapters and WILG.
Financial services firms operate under strict regulatory oversight, and your IT has to keep pace. We provide IT support for financial services companies that need robust data protection, audit-ready infrastructure, and secure client communication channels. Whether you're a merchant bank, private equity firm, or financial advisory practice, we understand the compliance landscape you operate in.
Construction companies deal with complex project documentation, remote job sites, and teams that need access to blueprints and plans from the field. Our IT support for construction companies focuses on mobile accessibility, secure file sharing, and the infrastructure that keeps your operations moving across multiple locations.
Real estate firms need technology that keeps deals moving from anywhere, without putting contracts, transaction records, or client information at risk. We support mobile and hybrid teams with secure remote access, cloud and application support, and cybersecurity controls that protect data while your people work in the office, at a property, or on the go.
Accounting firms face seasonal surges that put real pressure on infrastructure, applications, and response times. We help you stay productive through busy periods with proactive monitoring, fast help desk support, secure access to systems, and protections for sensitive financial data and client records.
Not-for-profit organizations need cost-effective IT solutions that don't compromise on security or reliability. We provide compliance support, scalable infrastructure, and the hands-on guidance that helps your team make the most of limited technology budgets.
IT Support Services cover the full range of technology assistance a business needs to operate effectively, including help desk support for day-to-day issues, network management, cybersecurity, hardware and software maintenance, strategic technology advisory, and technical support. At Tabush Group, we provide all of these as a comprehensive managed IT partner — not as piecemeal services you have to stitch together yourself.
Our support team is available every business day from 7 am to 8 pm ET by phone, email, and our client portal. For after-hours emergencies involving business-critical systems, we are available to make sure your firm isn’t left waiting until the next business day.
Our IT Support Services are included as part of your managed IT plan. There are no surprise charges. We believe in predictable pricing so you can budget your IT costs with confidence.
Tabush Group specializes in IT support for professional services firms, including law firms, accounting firms, financial services companies, real estate firms, construction companies, and not-for-profit organizations. We’ve served these industries for more than 25 years, so we understand the compliance requirements, workflow demands, and technology challenges specific to each one.
Look for response time guarantees, industry-specific expertise, scalability as your firm grows, robust cybersecurity capabilities, and a dedicated client manager model. The right outsourced IT support partner should feel like an extension of your own team, not a vendor you have to manage.
A help desk focuses on resolving immediate technical problems — password resets, software issues, connectivity trouble. A service desk provides broader IT service management functions, including change management, user provisioning, asset tracking, and strategic guidance. Tabush Group provides both through our integrated support model, so your firm gets reactive problem-solving and proactive IT management in one relationship.
The greatest benefits of outsourcing IT support include predictable monthly costs, access to a full team of specialists rather than relying on a single hire, proactive monitoring that prevents issues before they cause downtime, faster resolution times, and the freedom to focus on your core business. Tabush Group can act as your full IT department or augment your existing team, depending on what your firm needs.
Yes. While most day-to-day issues are resolved remotely, Tabush Group provides on-site IT Support Services when it’s necessary.
A virtual CTO — sometimes called a fractional CIO — provides strategic technology advisory and leadership without the cost of a full-time executive. At Tabush Group, your dedicated client manager serves as your vCTO, working with your leadership team to align IT strategy with your business goals, plan technology investments, and make sure every dollar you spend on IT delivers real value.
Absolutely. Our remote IT Support Services include cloud management, virtual desktop support, secure remote access, and 24/7 monitoring. We make sure your team stays productive and protected regardless of where they’re working from — office, home, or anywhere in between.
Three things set us apart. First, every client gets a dedicated client manager who knows your business. Second, we specialize in professional services companies — law, finance, accounting, real estate, construction, and not-for-profit — so we understand your world. Third, we combine day-to-day support with strategic advisory in one relationship, so you get both the help desk and the big-picture IT roadmap from the same partner.
Tabush Group supports small to midsize businesses, typically professional services firms with 20 to 500 employees. Our Managed IT Support Services scale with your growth — we add resources as you need them, without the overhead of expanding an internal IT team.
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Tabush Group is your trusted IT partner, simplifying the complexities of IT with cloud- and cyber-first solutions. We provide professional service firms with cloud and managed IT solutions that offer security, reliability, and peace of mind. We love to solve challenges and build solutions that empower people to securely and productively work regardless of whether they are at the office, at home, or on-the-go.
NY Headquarters
148 W 37th St, 6th Fl
New York, NY 10018
212-252-0571
Boston Office
1515 Hancock Street
Quincy, MA 02169
617-855-8821
