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Tabush Group's Cloud & Managed IT Blog

How to Vet a DaaS Provider

Desktop as a Service (Daas) is a cloud-based service in which virtual desktops are streamed to end users over the internet. DaaS has many benefits for companies. Because it is typically licensed on a per-user basis, it can easily be scaled up or down depending on the firm’s needs. It also securely allows for a flexible work environment and a “BYOD” policy, permitting users to safely log in from any location and any device they choose, such as a laptop, desktop, thin client, smartphone, or tablet. Before you consider choosing a DaaS provider, here are five factors to consider.


Security is an increasing concern for companies of all sizes as cybersecurity breaches continue to surge. DaaS providers are literally in business to enforce and ensure security, including data encryption and access management. When choosing a DaaS provider, you must be comfortable that the company is implementing best practices and the most up-to-date measures. With DaaS, your security should be truly elastic, stretching beyond your office walls to ensure all users are always working securely.


DaaS simplifies a firm’s IT from both a technical and a business standpoint. A DaaS provider should offer users a customized Windows desktop. When users work on the familiar Windows desktop that they are accustomed to, there is nothing new to learn. By choosing a DaaS provider with software tools that are fully compatible with your existing infrastructure, you can alleviate any hesitancy that your staff may have. 

Integration with Existing Platform

Your DaaS platform must integrate seamlessly with your existing IT infrastructure. Before choosing a vendor, make sure the provider performs a thorough audit of your applications to verify that your current applications will work in the DaaS environment. Ideally, you should also be able to try out your applications in a test environment before committing to the switch to ensure all integrations will be successful and to your standards.


Most DaaS providers operate on a pay-per-user model, which allows clients to anticipate and plan for future monthly costs at a fixed amount. When looking at different DaaS providers, it is best practice to compare what they each offer per user for their services. It is important to look at the overall value, and not just the bottom-line cost. A low cost might seem attractive, but the package could be missing key elements that you will need to add for it to become an effective solution.

End-to-End Support

A good DaaS provider should proactively update your software and systems, as well as monitor for potential issues. Things like security updates, patch upgrades, troubleshooting, and change management are essential. When looking at DaaS providers, make sure you choose one that offers 24/7 monitoring and support, as this will help to limit interruptions and issues.


Because DaaS offers a multitude of benefits, many firms are increasingly transitioning to DaaS environments. When looking for a DaaS provider, you must consider all the options listed. Boxtop is Tabush Group’s fully cloud-based Windows desktop. All of your applications and data live in our private Boxtop cloud, making them seamlessly and securely accessible from any device. With fully redundant systems that are monitored 24x7x365, you can always trust that your data is safe. For more information on Boxtop, request your free trial.

Topics: Cloud Law Firm Desktop as a Service (DaaS)