Technology is integral to your law firm’s successful operations. An efficient, secure, accessible, and well-designed IT system will support your ability to provide outstanding client service and distinguish yourself in an increasingly competitive marketplace. Law firms evolve over time, and their managed IT service provider must be able to provide solutions that support their dynamic business objectives. Here are some signs that it may be time to change your managed IT service provider.

The traditional law firm office with desktop computers and bulky on-premise servers is no longer optimal for a hybrid or remote work environment. To thrive today, law firms need IT systems enabling attorneys and staff to perform all their tasks efficiently, productively, and securely whether they are in the office or working from home, court, a client’s office, or even on the go. Remote desktop solutions, which allow users to access their desktop computer from any location, were developed to help support a flexible workplace. However, for the reasons enumerated below, Desktop as a Service (DaaS) is a far superior option for law firms.

To compete in today’s fast-paced world, every law firm needs a reliable, efficient, and secure IT system. However, most small and midsize law firms do not have the in-house resources needed to build, optimize, defend, maintain, support, and update such a system. Partnering with a reputable managed IT service provider (MSP) gives a law firm access to a better technology system than it could manage on its own while freeing up the firm to concentrate on doing what it does best: serving its clients. Consider the following when searching for an MSP.

Businesses are increasingly storing data in the cloud. Over the next decade, the global cloud computing market is expected to expand at a compound annual growth rate of 16.8%, from $629.5 billion in 2023 to $2,974.6 billion in 2033, according to Market.us. By adopting cloud-based technologies, companies realize multiple advantages, including superior flexibility, ease of access, scalability, and, in many cases, enhanced security. Below are some considerations to ensure the safety of your data in the cloud.

Artificial intelligence (AI) promises to transform every industry, and law is no exception. Small and midsize law firms are increasingly leveraging AI technologies to boost productivity, save time, improve client service, and make their operations more secure. Currently, the hottest AI topic among law firms is generative AI, a type of AI tool – such as OpenAI’s ChatGPT – used to produce various types of content. According to a 2023 Wolters Kluwer survey, 73% of lawyers expect to integrate generative AI into their legal work in the next 12 months – up from 15% who use it now. Below are some meaningful ways that AI is impacting or will soon impact small and midsize firms.

Cyber attacks and data breaches continued to escalate in 2023, costing businesses, organizations, and government agencies billions of dollars and compromising the data of millions of individuals. The top cybercrime trends of 2023 offer companies lessons for safeguarding their systems and protecting their bottom lines.

As a law firm, you need your IT to be reliable, secure, and properly designed to support your business goals. For most law firms, it is cost-prohibitive to have all the competencies you need to design, manage, and support a modern IT system in-house. Many firms partner with an outside managed service provider (MSP) for some or all of their IT needs. Here are seven essential questions to ask when interviewing MSPs.

Cyberattacks are a top concern for companies of all sizes, prompting many organizations to further invest in their cybersecurity. Globally, spending on cybersecurity hardware, software, and services will top $219 billion this year, up 12% from 2022, and will soar to $300 billion by 2026, according to IDC Data & Analytics. However in safeguarding their systems and data, entities often underestimate the importance of cybersecurity education and training for their employees and other users.

Today’s cybercriminals are craftier and more efficient than ever, and data breach costs continue to soar, averaging $4.45 million for 2023, according to IBM. To stay ahead of the criminals, companies must take a multi-pronged, multi-layered approach to cybersecurity. Here are five ways to minimize your risk.