Competition within the legal industry is fierce. Whether your goal is to attract new clients, retain talent, or improve efficiencies, law firms need every competitive advantage to thrive. Desktop as a Service (DaaS) is a cloud-based solution that firms can utilize to transform their IT and become more secure, mobile, and free to focus on their clients.

Cloud-based solutions can benefit law firms in many ways, from streamlining workflows to facilitating remote access to enhancing security. Simple scalability is another hallmark of cloud computing. By migrating to the cloud, your law firm will gain the ability to scale your operations up or down seamlessly and efficiently as your business evolves.

A few years ago, a hybrid work environment in a law firm would have been rare, but today it is the norm. From a firm’s perspective, however, supporting this flexibility comes with its own challenges. Cybersecurity, remote access, and productivity, which are essential to efficient and effective law firm operations, can be compromised when attorneys and staff work from home or on the go. That’s where Desktop as a Service (DaaS) comes in. Many law firms have made the switch to DaaS in large part because of its effectiveness in supporting a hybrid work environment.

Desktop as a Service (DaaS) is growing in popularity, a trend accelerated by the pandemic. Research firm Gartner projected that the global DaaS market will expand by 253% from 2021 to 2024. While many companies understand that switching to DaaS can provide benefits like enhanced flexibility, efficiency, and cybersecurity, some are unsure of how exactly it works and apprehensive about leaping into new territory. Below is a primer on how DaaS works and what’s involved in transitioning to a DaaS solution. 

Desktop as a Service (Daas) is a cloud-based service in which virtual desktops are streamed to end users over the internet. DaaS has many benefits for companies. Because it is typically licensed on a per-user basis, it can easily be scaled up or down depending on the firm’s needs. It also securely allows for a flexible work environment and a “BYOD” policy, permitting users to safely log in from any location and any device they choose, such as a laptop, desktop, thin client, smartphone, or tablet. Before you consider choosing a DaaS provider, here are five factors to consider.

Clients expect high-value service from their law firm. They want their attorney to be accessible, to understand their needs and to solve their problems, expertly and quickly. In today’s fast-paced world, law firms must be highly productive and efficient to meet these demands if they are to retain clients and gain word-of-mouth referrals. 

At the onset of the pandemic, there was an immediate shift to remote work. More than 2 years later, this has morphed into widespread adoption of hybrid work environments. Not surprisingly, a recent report from Accenture found that the spike in remote work resulted in more growth of laptops and notebooks than desktops. But no matter what device they use, people must be able to work from home in the same way they can work in the office.

In this webinar, our panel discussed the many advantages law firms experience when using the SaaS solution NetDocuments for their document and email management.

Hybrid work arrangements have become the new normal. But while offering many advantages, schedules that involve working remotely one day and in the office the next present unique technology challenges that can inconvenience and frustrate employees while compromising productivity and company security. Below are some of the common technology hiccups that arise and solutions to help you transition seamlessly from home to work and back again.